Replacement Life Air Device Filter Cartridge
To get the best possible results from your Life Air device replacement of the integral hepa filter will be required. This is determined by the localised environment, contaminants along with the hours and mode of operation. A handy app [free to download] will tell you when replacement is necessary
RETURN & REFUND POLICY
Cancellation.
You can only cancel your order when the order is still in processing status. Only cancellation requests made by the means of submitting a ticket by email will be acknowledged. We do not acknowledge any cancellation requests by other means, i.e. through call. In any event that the goods are packed or dispatched, you may still cancel the order due to change of mind; Upon receiving the goods, you may still cancel the order in accordance with our 14 day return policy.
Duplicated order.
In any event that you find yourself having placed duplicated orders by mistake or due to system/network malfunction, please inform us before the order(s) is/are dispatched and we would cancel the duplicated order for you as per your request.
Fraudulent Order.
We have procedures in place to detect any sign of testing or fraudulent orders. All alleged fraudulent orders will be subject to immediate cancellation whereas the respective user/visitor will be banned from our website unconditionally.
Security Check.
As part of our effort to protect the interests of both buyer and seller, we may require you to provide further information or documentation to confirm the genuinity of your order. In any event that the afore-mentioned procedure is not completed within 5 working days after you placed the order, your order will be automatically cancelled.
Return Policy.
We apply standard 14 Days Return Policy. You can exercise the right to return an order and opt for refund within 14 after day of receipt of the goods provided that such request is submitted to us by ticket within the afore-mentioned period. We will acknowledge receipt of your request and advise you the proper procedure of returning the goods of returning the goods to us.
Your order(s) is/are eligible to a refund subject to the condition[s] below:- Goods are purchased from our website
- A request for refund notification is submitted to us by email and received by us within 14 days upon receiving of the goods.
- Goods are returned with the original [or copy] of your receipt/invoice.
- Goods are in brand new and undamaged condition* (with all original packaging including all accessories and other material(s)).
- Goods must be returned to our specified address within 7 days after we acknowledge your request.
Return of Faulty Item.
You may return the goods to us if you find it faulty due to manufacturer fault, provided that the request is made within 14 days upon receiving the goods. We will acknowledge receipt of your request and advise you the proper procedure of returning the goods to us.
You may opt for a full refund or replacement subject to the condition[s] below:- Goods are purchased from our website
- A request for return notification is submitted by email and received by us within 14 days upon receiving the goods.
- Goods are returned with a copy of your receipt/invoice.
- Goods are in brand new condition (with all original packaging including all accessories and other material(s)).
- Goods must be returned to our specified address within 7 days after we acknowledge your request.
- You are responsible for the return costs.
- Goods returned are confirmed to be faulty after our inspection.
SHIPPING INFO
All our prices include full value insured, signed for UK delivery using Royal Mail [1 - 2 days]